I like Panera a lot for what it is - a chain that is (seemingly) everywhere, with consistent good product, fast service and free wifi. Is it the best bread? No. Is it the best sandwiches? No. But they are consistently good. And compared to the rest of corporate food wasteland, really pretty excellent.
They decided that what they really needed to do was add pasta dishes to their sandwiches, soups and salads. "Signature Pasta Dishes". They chose poorly.
Gummy pasta, salty, pasty sauce, in small portions. Think the cheapest, nastiest frozen pasta dish you could buy at the grocer, then nuke at home. Then think worse.
Really people, this is a bad idea, terribly implemented.